Soccer Crate Members

Pause or Cancel Account

Everything you need to know about how your Soccer Crate subscription works — billing, shipping, pausing, and cancelling.

Pausing or Canceling your account

Pausing:

Step 1. Login to your Soccer Crate account. You can find your Soccer Crate account by going to https://www.soccercrate.co/account/login 

Step 2. Once logged in click the "manage subscription" button. 

Step 3. Click on "Delivery Schedule" to the left under your name.

Step 4. Hit Skip for the shipment that you would like to skip.

Cancelling:

Step 1. Login to your Soccer Crate account. You can find your Soccer Crate account by going to https://www.soccercrate.co/account/login 

Step 2. Once logged in click the "manage subscription" button. 

Step 3. Click "Cancel"

Step 4. Select reason for cancelling and hit cancel. 

 

 

If you have cancelled an account after a renewal, you will still receive the Crates that are still owed to you from the last renewal. No refund will be issued. For more information on our Cancellation and Refund policy please see below:

If you still need further assistance please email us at info@soccercrate.co

Need a hand?

Open a chat at the bottom of the page, or reach out directly — we’re usually quick to answer.